FAQ
All Our Packages Are Ship Via Standard Mail Services & Express Mail Services. Some Of This Mail Services Includes DHL, FedEx, UPS, USPS, & EMS.
It’s very easy!
- Place an order via our store or request a custom quote for an item here.
- Once we receive your payment, we’ll purchase your item and ship it to your doorstep.
We take care of the entire shopping process from start to finish so you don’t have to lift a finger.
This includes purchasing your item, inspecting the goods upon arrival at our facility, repacking the items and preparing all necessary shipping and customs documentation.
You should use our service to buy:
- items that are not available in your country
- from U.S. online stores that do not ship to your country
- from U.S. online stores that require a US shipping address
- from U.S. online stores that only accept US credit cards
- from U.S. online stores that do not ship to parcel forwarders
Our service fee is what we charge to help you purchase your item from the U.S. and ship it to your doorstep, hassle-free.
The service fee covers the entire purchasing process, including sourcing your item, purchasing your goods, inspecting your goods upon arrival at our facility, packing your items and preparing all necessary shipping and customs documentation.
1. You place your order online at www.pilldoctor.co.uk for your selected medication.
2. Your order awaits to be approved by a doctor this can take up to 24 hours. (sometimes longer depending on the doctor’s diary).
3. The order will then be passed to the Pharmacy; where the order will be printed.
Please note your order can be marked as shipped but may not leave us until the following day.
4. Once the order is printed this is marked as shipped the order will be shipped once checked by the pharmacist (please note the pharmacist can still decline your order if they feel you are over ordering or abusing the service), once all checks are complete your medication will be sent on the chosen method of delivery, selected at checkout.
(you will be able to track the parcel once this has been collected)
– We do not offer a guaranteed next day delivery service.
– Your order may not leave us the day the order is marked as “shipped”.
– Your order cannot be rushed by customer services.
– You cannot speak to a doctor or pharmacist to dispute their decision.
– You are unable to change a delivery address once the order has been placed.
– We will cancel your order if we suspect you are abusing the service.
– If we notice duplicate accounts/a number of people at the same address, we will ask you to provide ID for each person ordering.
The estimated delivery time will ultimately depend on what store shipping options are available and which international shipping option you choose.
It will usually take 2-7 business days for the goods to arrive at our facility from the store. The international delivery time is generally 1-8 business days.
The estimated delivery time for your order will be shown during checkout and displayed at the top of your order confirmation.
This will depend on your product and the manufacturer. Most products in the U.S. only come with a U.S. based warranty. We do recommend checking the manufacturer’s website prior to placing your order to confirm warranty details.
The Doctors Can Take Anywhere Between 3-24 Hours Approve Orders, However They Check Orders A Lot Of Times Daily To Make Sure They Are Not Missing Any Pending orders.
We only purchase from reliable suppliers and official retailers so you can be assured that your items will be brand-new and authentic. Please note that we do not assist our customers with used, refurbished, or open-box items due to the high risk of defects.
This depends on which country you are shipping to and what items you are buying.
If you would like an estimate of the potential customs charges/import taxes for your particular order, please feel free to contact us at sales@wifimeshsystem.com
Your local customs office will also be able to provide you with a quote for these charges.